The data collected through this complaint form will be processed by the undersigned, data controller, with both paper and IT tools, for the sole purpose of managing the report, to improve the services offered and its Quality Management System and to statistical processing. They will be kept for these purposes for no longer than five years and will not be disclosed or transmitted to third parties. At any time you can exercise the rights, specifically provided for by Chapter III of the European Regulation 2016/679, towards the Data Controller, at the email address commerciale@autoservizisalemi.it or ergon.serviziodpo@pec.it.